I wanted to give you some very positive feedback after my appointment today for a blood test.
I was very impressed with the whole service, as it was easy to book an appointment at a convenient time within a short time of my call.
You met me on time and I really liked your helpful and courteous manner that put me at ease. I can honestly say I have never had such a pain free experience and I think that not only was your venepuncture technique first rate, but your obvious experience and professional manner were brilliant. The admin was dealt with swiftly and efficiently. Thanks, and I would definitely recommend you to my patients , colleagues and friends
HR praised ‘our professionalism, our positive and welcoming attitude and our efficiency. The workforce also gave very good feedback to management about their experience’. (routine annual review for employer)
And had my medical yesterday “a very positive and reassuring experience, such a nice nurse and all good”
May I also add that I was extremely impressed with the Occupational Health Advisor she was very helpful, informative and quite frankly a pleasure to deal with, oh and the troops thought she was fantastic.
Thank you for the excellent, clear advice following a challenging infection prevention issue; your specialist advice enabled us to manage the situation quickly and professionally; our dental nurse felt very reassured